Effective Date: Current Date

At MarketingMastery ("we", "our"), we respect your privacy regarding the purchase of our digital course materials.

1. Collection

We collect name, email, and payment confirmation details to deliver course access.

2. Course Access

Your email is used to send login credentials or download links immediately after successful payment.

By purchasing course materials from MarketingMastery, you agree to the following:

1. Usage Rights

Materials purchased are for personal use only. Redistribution or resale of our videos/PDFs is strictly prohibited.

2. Access

Digital access is granted immediately upon payment confirmation.

Last Updated: October 2023

Welcome to MarketingMastery. This Refund Policy outlines the terms and conditions regarding refunds and cancellations for our premium digital video materials and course assets purchased via our website.

1. Nature of Digital Products

Our products (Video Courses, PDFs, Templates, and E-books) are digital assets that are granted access to immediately upon purchase. Due to the irrevocable nature of digital goods, we generally do not offer refunds once the purchase is completed and access credentials/download links have been sent.

2. No Refund Policy

By purchasing any course or material from MarketingMastery, you acknowledge and agree that:

• All sales are final.
• We do not offer refunds for "change of mind" or if you simply decide not to use the materials.
• We do not offer prorated refunds for partially viewed content.

3. Exceptions for Refunds

We value customer satisfaction and may consider refund requests only under the following exceptional circumstances:

1. Duplicate Payment: If you were accidentally charged twice for the same transaction.
2. Technical Failure: If a technical error on our end prevents you from accessing the course material, and our support team is unable to resolve the issue within 48 hours.

4. Refund Processing Timeline (Razorpay)

If a refund is approved by our team:

• The refund will be initiated within 2 business days of approval.
• The amount will be credited back to your original payment method (Bank Account, Credit Card, UPI, etc.) within 5 to 7 business days, depending on your bank's processing time.
• We use Razorpay as our payment gateway, and all refunds are processed securely through their system.

5. Chargebacks

You agree to contact our support team first to resolve any billing disputes. Initiating a chargeback with your bank without contacting us first is a violation of these terms and may result in permanent revocation of access to all purchased materials.

6. Contact Us

If you have any issues with your payment or access, please contact us immediately:

• Email: marketingmedia577@gmail.com
• Address: 123, Business Park, Tech City, India